Shipping Policy – Mehkaana
At Mehkaana, we’re committed to delivering your favorite scents to your doorstep safely and on time. Below is everything you need to know about how we handle shipping and delivery.
Shipping Method
- We currently offer Cash on Delivery (COD) through trusted local courier services across Pakistan.
- Your order will be delivered directly to your provided address and you’ll pay only when you receive it.
Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once shipped, you’ll receive a confirmation SMS or email with tracking details (if applicable).
Estimated Delivery Time
- Major Cities: 1–2 business days
- Remote Areas: 3–4 business days
Please note that these are estimated timeframes — actual delivery time may vary depending on your location or courier delays.
Delivery Locations
- We currently ship within Pakistan only.
- We are working to expand our reach, follow us for updates on future international shipping options.
Delays & Exceptions
While we work hard to deliver your orders on time, delays may occur due to:
Courier service issues
Weather conditions
National holidays or strikes
If your order is delayed beyond 7 days, please contact us, and we’ll assist you promptly.
Undelivered Orders
- If the courier is unable to reach you after multiple attempts, the order may be returned to us.
- Repeated failed deliveries may result in order restrictions.
Need Help?
If you have questions about your order, shipping, or delivery status, reach out to us:
Email: support@mehkaana.com
Instagram DM: @mehkaana
Phone/WhatsApp: 1234444