Terms and Condition

Terms & Conditions for Mehkaana

Welcome to Mehkaana! These Terms & Conditions govern your use of our website https://mehkaana.com and any purchases made through our platform. By using our site, you agree to comply with and be bound by these terms.

1. Use of Website

By accessing or using our website, you agree to:

Be at least 18 years old or supervised by a guardian.
Use the site lawfully and not for any fraudulent or harmful purposes.

We reserve the right to restrict access or terminate accounts at our discretion.

2. Product Information & Orders

We strive to display accurate product descriptions, images, and prices. However:

Product packaging and scent experience may vary slightly.
We reserve the right to cancel or limit quantities of orders at our discretion.

Once an order is placed, you will receive a confirmation email. Order acceptance occurs only after processing and shipping.

Payments

At Mehkaana, we currently accept Cash on Delivery (COD) as our sole payment method.

You will pay for your order in cash at the time of delivery.
Please ensure someone is available to receive and pay for the order at the provided address.
Orders with incorrect or unreachable contact details may be cancelled without notice.

We may introduce additional payment methods in the future, and any updates will be reflected on this page.

4. Shipping & Delivery

Orders are processed within [1–2 business days].
Estimated delivery times vary by location and courier.
Mehkaana is not responsible for delays caused by third-party shipping providers or customs.

5. Returns & Refunds

Due to the personal nature of perfumes, we do not offer returns or refunds on opened or used products.
If your product is damaged, incorrect, or defective, please contact us within 2 days of delivery at support@mehkaana.com with your order number and photos.
We will review and may issue a refund, replacement, or store credit at our discretion.

6. Intellectual Property

All content on this site, including the Mehkaana name, logo, text, images, product designs, and visuals — is the exclusive property of Mehkaana and is protected under copyright and trademark laws.
You may not copy, reproduce, distribute, or use our brand or content without written permission.

7. Resale Restriction

Our products are sold for personal use only.
Unauthorized reselling or reproduction of our products is strictly prohibited.
We reserve the right to take legal action against violators.

8. Changes to Terms

We reserve the right to modify these terms at any time.
Changes will be posted on this page.
Continued use of the website after changes implies acceptance.

9. Contact Us

For any questions about these Terms & Conditions, contact:

Mehkaana Team
Email: support@mehkaana.com
Website: https://mehkaana.com